This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My wife and I were so pleased with Ms. Guevara knowledge of the entire process, she was superb from start to finish. I could not ask for any one better, for a while I thought I was talking to a loan officer that’s how knowledgeable and efficient she was. Ms. Guevara answered every single question my wife and I had. Our experience with the refinance was outstanding. Will definitely recommend PennyMac to family and friends. Our refinance loan took less than 30 days to closed, we were amazed.
PennyMac made our refi a fast and simple. The whole thing took under 2 months!
I have a great and wonderful time dealing with all the agents and representatives. They were good and eloquent explaining to me detail of the transactions I’m making . It’s a very pleasant experience I have that help me on a very smooth business transaction.
great!
Not timely follow up ..not timely responses to email
Acknowledge of documents so I did have to call or upload multiple times. Final loan amount being accurate Communication of timelines for signing Understand maximum cashback amounts Overall communications with Kami Returning of phone calls Method to directly reach our PennyMac rep. Jeff was Great!! Chakeeta was very professional and helpful working out significant issues by her staff.
The service was excellent! Thanks to Yuri, Sandra and the entire PennyMac team for their hard work and dedication with helping us getting into our beautiful home❤.
The loan officer was very knowledgeable and an excellent communicator. The help I got from supporting staff was courteous, timely, and clear.
Timely and courteous
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.