PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
Select a rating
JACQUELYN W.'s profile image
JACQUELYN W. 
4 years ago

Brian was always on top of things and available to answer any questions that I had. 

Abraham J.'s profile image
Abraham J. 
4 years ago

Loan estimate was very accurate and they provided weekly updates for status of loan. It took a little longer than expected (Maybe due to COVID) but we closed within the 60 days they had originally estimated. 

RICHARD C.'s profile image
RICHARD C. 
4 years ago

The experience was super easy and quick. Thank you for your help!  

DUSTIN S.'s profile image
DUSTIN S. 
4 years ago

Na 

Donna S.'s profile image
Donna S. 
4 years ago

No comment 

THOMAS P.'s profile image
THOMAS P. 
4 years ago

Communication was great & all questions were answered promptly. 

LINCOLN R.'s profile image
LINCOLN R. 
4 years ago

Jami Manning did a fantastic job at securing the fantastic interest rate for me, she was always helpful each time she would talk to me. Pache Akono was also very helpful and very quick at getting the documents and appointments that I needed. I’m once again very pleased with PennyMac and will always recommend them to anyone I know. 

SHIRLEY F.'s profile image
SHIRLEY F. 
4 years ago

Was worth staying with the same lender, easiest transition ever. 

Richard M.'s profile image
Richard M. 
4 years ago

too many people involved. lack of inportant communication. case at hand... asked what needed to be done so penny would not take a mortage payment in july. well, you did and thats bullshit and lack of communication on your part. how do you take out a mortage payment out on mortage the does not exist I expect that mones returned pronto including my escrow. you took money that was not yours to take. kind of like theft. big boys like penny should never make that error. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.