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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The people I worked with were great. Letisia Gonzales and David Merzian are top notch and should be promoted. They were extremely helpful and made this process very easy for me. I would recommend them to anyone. Thanks!
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I started my loan process with John Dorey , he was great and answer all my emails the same day (most of the times immediately). After my qualification my contact was James Wright , again super communicative , on top of everything. I did my closing in less than 30 days , thanks to this team, who worked with my deadline. This is my second morgage with PennyMac love working with them.
What made refinancing my home mortgage with PennyMac Loan Services a “Great” experiences was the speed and smoothness of the whole process. The PennyMac personnel was very polite and responded to any questions I had right away! The entire closing experience was conveniently done at home. I highly recommend PennyMac Loan Services to anyone interested in buying or refinancing a house.
I know that volume of incoming applications were high plus effects of the pandemic may have slow the refinance process to a complete halt, but I still believe that the process should have been a little faster.
Great customer service! Exceeded our expectations and went above and beyond throughout entire process. Thanks to the entire team!
The web portal was not as easy to use as other lenders’. Loan documents contained errors throughout the process, including the final documents at closing.
Great, painless service!
They were fantastic about getting everything completed in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,783 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.