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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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Danny D.'s profile image
Danny D. 
4 years ago

Very professional. Clear explanation of the loan and closing process. 

Gonzalo B.'s profile image
Gonzalo B. 
4 years ago

Yes! we where OK Until we sing on 6/22/2020 the fund or cash back should have have the 26 so far 7/7/2020 no cash and NO one knows where money is now.. I called just to get the information and so luck long waiting times. etc 

Omid S.'s profile image
Omid S. 
4 years ago

none 

Scott M.'s profile image
Scott M. 
4 years ago

The communication was terrible! The correct documents were never sent to use. I emailed a few times with absolutely no response. Our closing was canceled and we were never notified until the title company told us. It was a complete mess and we will never use Pennymac again or refer them to anyone 

Randall A.'s profile image
Randall A. 
4 years ago

Thank you Tameka for your great communication. I just wished we could of gotten my taxes correctly wright. I'll get it corrected with my county. Take Care😷 

VICTOR L.'s profile image
VICTOR L. 
4 years ago

Thank you for the great service. Victor Leon 

James A.'s profile image
James A. 
4 years ago

The team at PennyMac made buying our new home very easy! We received prompt and professional service. We highly recommend PennyMac. 

WALFRED J.'s profile image
WALFRED J. 
4 years ago

Outstanding Customer Service. Representative made processing the home loan an easy and enjoyable process 

RAHUL S.'s profile image
RAHUL S. 
4 years ago

Rachel was fantastic. I thank her for her help during this process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.