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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,223 reviews
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Wendy S.'s profile image
Wendy S. 
5 years ago

When I finally got through. I had a very good and informative interaction with Ben when I first contacted PennyMac He took the time to tell me several choices or refinance. He listened to me and gave me the options that fit my situation best. I was so comfortable with the information that I went from shopping to going forward with the refinance. Ben also was able to tell me all the steps going forward. Then I was passed on to the next people and they were all helpful and very precise. 

SHERRI S.'s profile image
SHERRI S. 
5 years ago

Everyone I communicated with were very pleasant and willing to answer any questions I had. The estimation I received in the beginning was pretty close when it came time to pay cash to close. I would use them again in the future if I was to buy another house. 

GRIFFITH W.'s profile image
GRIFFITH W. 
5 years ago

All persons we dealt with were knowledgeable, helpful and professional leasant and pleasant 

Marian B.'s profile image
Marian B. 
5 years ago

You made the whole process easy and fairly quick! 

SHEENA S.'s profile image
SHEENA S. 
5 years ago

My loan process started approximately June 17th and I closed on June 30th without any hassle. The best process ever! PennyMac is professional and expedition. Thank you! 

CLARENCE T.'s profile image
CLARENCE T. 
5 years ago

The closer was not well prepared and knowledgeable of your product. 

PAMELA S.'s profile image
PAMELA S. 
5 years ago

Quick, easy, and trouble free experience. Knowledgeable and pleasant staff. Made the process a breeze. 

David E.'s profile image
David E. 
5 years ago

Everybody was very kind and informative I would recommend PennyMac anybody looking for a mortgage for a loan 

Sonny R.'s profile image
Sonny R. 
5 years ago

Everything went smoothly from my first call asking about the 2.75% interest rate drop to the closing. Everyone in the chain was professional, kind, helpful, informative, and patient with all of my questions. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,223 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.