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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,792 reviews
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REGINALD L.'s profile image
REGINALD L. 
on Birdeye

4 years ago

I must say that the entire loan process was easy. It started with the push of a button on my ipad and shortly thereafter PennyMac contacted me and the process begin. Each person that I had interactions with were very helpful and patient with me throughout the entire process. They made sure that I was constantly informed and briefed on each step. If something was needed from me, the request fully Explained in a very simple manner. 

JOSHUA M.'s profile image
JOSHUA M. 
on Birdeye

4 years ago

It was a pleasure working with Anna, she one of the best loan officers out there and would definitely go threw her again 

THOMAS R.'s profile image
THOMAS R. 
on Birdeye

4 years ago

I had a good experience things moved quickly and satisfactorily 

Bryan O.'s profile image
Bryan O. 
on Birdeye

4 years ago

PennyMac was great to work with. The whole process was smooth and easy to work with. The PennyMac team did an excellent job. 

Ralph P.'s profile image
Ralph P. 
on Birdeye

4 years ago

If I wouldn't have called as much as I did I would have never closed very poor business practice 

Leo R.'s profile image
Leo R. 
on Birdeye

4 years ago

I was very concerned with the service I received from Marcus Lusk. He never returned calls or got back to me with any information I requested . I often had to reach out to my loan officer Nikki Sullivan ( who was absolutely great) to get answers and responses. I asked him for a direct number to reach him atthe office - he gave me one that did not work Overall not a great experience - with notable exceptions like Nikki and the woman who set up my closing  

Roxanne B.'s profile image
Roxanne B. 
on Birdeye

4 years ago

Kali was an excellent home loan specialist for refinancing my 2 loans. Always available for an update and very professional. 

Carol W.'s profile image
Carol W. 
on Birdeye

4 years ago

Both David and Jacob did a fantastic job with my refinance. Made for the smoothest transaction I can ever remember doing. Went through all my options, helped choose the best one and closed in such a short time. 

Elisha W.'s profile image
Elisha W. 
on Birdeye

4 years ago

no one could beat the rate and the closing process was quick without issues 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,792 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.