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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would've liked call-backs a bit more promptly, but given the current state of things (COVID-19 -- Low interest rates), I was THRILLED with the overall process and customer service.
PennyMac made the process very quick and easy!
Very fast and painless process. Lowered my payment by a lot AND got a considerable chunk of money out of the refinance to consolidate debt. Best financial decision I’ve ever made, and glad I could do it with PennyMac!
Working with Afton Lambert was awful. Trying to have a member of management return my call including her manager Tim Easterly was like pulling teeth. I finally reached out to the CEO of PennyMAC and Andrew Reta called me and helped to get our process going. I understand that these are trying times and working from home can be a challenge, but I felt like a step child through the process when we are already current customers of PennyMAC. I pray no one else has to go through what we went through.
Easy steps to make this all possible. Have had great service through Pennymac. 2nd refinance as rates have fallen within the last year. Slight mix up on wording for our Trust account but overall great service. If rates drop again significantly, we'll be back.
B
everything was good. everyone was professional.
Friendly staff, helpful information, quick and easy!
Very easy process for refinancing and getting my monthly payment lowered.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,116 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.