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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,791 reviews
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Billy Z.'s profile image
Billy Z. 
on Birdeye

4 years ago

We had a wonderful experience refinancing with PennyMac. The service was amazing and the process was very smooth. We had all our questions answered in a timely fashion and there was constant communication to make sure all of our needs were met. Would highly recommend PennyMac for any loan services. 

PRISCILLA U.'s profile image
PRISCILLA U. 
on Birdeye

4 years ago

my closing was delayed not by Penny mac's fault but lender to buyer of my home. 

Wei W.'s profile image
Wei W. 
on Birdeye

4 years ago

I had really hard time get in touch with my processor when needed. And even though she says she’ll call me back or give me an update she never calls back. I was notified 5 days before My closing day that there’s an issue and loan may not be approved! I called her or email her several times a day to make sure they have the doc. they need! No one tells me when they still need things from me! Even it’s 4 days before closing! My Closing doc were only ready the morning of closing day! 

Robert L.'s profile image
Robert L. 
on Birdeye

4 years ago

Fast friendly service 

Richard Denny I.'s profile image
Richard Denny I. 
on Birdeye

4 years ago

When our appraisal came in lower than hoped for I gave up on the idea of refinancing, but Liem and his team were able to rework numbers in such a way to make it still very worth it. Even though I had given up, they figured out a way to save me a ton of money with very little needed from me. 

ANDREW S.'s profile image
ANDREW S. 
on Birdeye

4 years ago

Great service. 

JOEL H.'s profile image
JOEL H. 
on Birdeye

4 years ago

This was a smooth and seamless process.  

ADRIAN C.'s profile image
ADRIAN C. 
on Birdeye

4 years ago

It was a great experience refinancing my house with penny mac team. Regina Lal was awesome i definitely recommend her. 

JOSEPH M.'s profile image
JOSEPH M. 
on Birdeye

4 years ago

All my questions were answered and follow ups were very quick. It was a great overall experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,791 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.