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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,224 reviews
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JOSEPH A.'s profile image
JOSEPH A. 
5 years ago

Great service. 

GARY Walker J.'s profile image
GARY Walker J. 
5 years ago

The process was very easy due to the great team of people who walked me through the entire process of refinancing my home. 

Kenneth J.'s profile image
Kenneth J. 
5 years ago

Thank you for a great experience 

Jason Mac L.'s profile image
Jason Mac L. 
5 years ago

We were very satisfied with our experience at Penny Mac 

DOUGLAS F.'s profile image
DOUGLAS F. 
5 years ago

Pennymac did not communicate very often. When they did, they said everything was on track. Pennymac did not indicate there were issues until a week after the loan was supposed to close. I felt there was a disconnect through the entire process. 

ANGEL R.'s profile image
ANGEL R. 
5 years ago

Process needs to be reviewed. 

FELIPE R.'s profile image
FELIPE R. 
5 years ago

Thank you very much 

Thomas L.'s profile image
Thomas L. 
5 years ago

I submitted several copies of the same documents and kept receiving requests for those documents. Underwriter and closing was just an awful experience, I'm sure there is an entire write up of that. 

BETHEL T.'s profile image
BETHEL T. 
5 years ago

The beginning process went very well, until closing when documents didn’t match up with what was agreed and virtual signed for and 3 days later I still haven’t heard from anyone. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.