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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service.
The process was very easy due to the great team of people who walked me through the entire process of refinancing my home.
Thank you for a great experience
We were very satisfied with our experience at Penny Mac
Pennymac did not communicate very often. When they did, they said everything was on track. Pennymac did not indicate there were issues until a week after the loan was supposed to close. I felt there was a disconnect through the entire process.
Process needs to be reviewed.
Thank you very much
I submitted several copies of the same documents and kept receiving requests for those documents. Underwriter and closing was just an awful experience, I'm sure there is an entire write up of that.
The beginning process went very well, until closing when documents didn’t match up with what was agreed and virtual signed for and 3 days later I still haven’t heard from anyone.
PENNYMAC has a 4.4 star rating with 49,224 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.