PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
Select a rating
Margery F.'s profile image
Margery F. 
5 years ago

Excellent service 

JOHN T.'s profile image
JOHN T. 
5 years ago

Good 

Jimmy L.'s profile image
Jimmy L. 
5 years ago

The process went smoothly, and the PennyMac Team was Great!! 

Brian R.'s profile image
Brian R. 
5 years ago

My entire experience with Lana was amazing! She helped me to not stress out during times I was starting to get extremely nervous. She was awesome to talk to and walked me through everything. Very positive experience because of her! 

NATALIE M.'s profile image
NATALIE M. 
5 years ago

This was great experience! Would highly recommend. 

JEROLYN F.'s profile image
JEROLYN F. 
5 years ago

Everyone was super helpful 

MERCIDIEU D.'s profile image
MERCIDIEU D. 
5 years ago

The closing time frame was not accurate, and end up paying two time of the amount because of the time frame for closing 

Garey Lam J.'s profile image
Garey Lam J. 
5 years ago

Received conflicting information on closing cost. I was told an amount by one person and another amount from another. Amount in web portal was different than both amounts given. I was told by one agent I was getting money back at closing. I booked a vacation based on that information. It was in accurate I had to pay 1400 at closing. Penny Mac needs to be consistent with information provided or limited that to one point of contact. 

Lindsey W.'s profile image
Lindsey W. 
5 years ago

It was a very easy process. Thank you 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.