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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,796 reviews
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JACQUELYN W.'s profile image
JACQUELYN W. 
on Birdeye

4 years ago

Brian was always on top of things and available to answer any questions that I had. 

Abraham J.'s profile image
Abraham J. 
on Birdeye

4 years ago

Loan estimate was very accurate and they provided weekly updates for status of loan. It took a little longer than expected (Maybe due to COVID) but we closed within the 60 days they had originally estimated. 

Donna S.'s profile image
Donna S. 
on Birdeye

4 years ago

No comment 

LINCOLN R.'s profile image
LINCOLN R. 
on Birdeye

4 years ago

Jami Manning did a fantastic job at securing the fantastic interest rate for me, she was always helpful each time she would talk to me. Pache Akono was also very helpful and very quick at getting the documents and appointments that I needed. I’m once again very pleased with PennyMac and will always recommend them to anyone I know. 

CHELSEA M.'s profile image
CHELSEA M. 
on Birdeye

4 years ago

On schedule with cash back! 

Josh L.'s profile image
Josh L. 
on Birdeye

4 years ago

I enjoy the fact i wont be constantly sold around to other companies. 

BENJAMIN K.'s profile image
BENJAMIN K. 
on Birdeye

4 years ago

Awesome job. 

Marvin W.'s profile image
Marvin W. 
on Birdeye

4 years ago

Julian answered my questions and walked me through some quest;ions I had. He made corrections to the loan documents as necessary. Others unknown had requested items that were already on file, so when I had tried to upload them again, I couldn't -- they were already there. It is people like Julian and Jeff that keep me coming to PennyMac for refinancing. Thank you again Julian, for making everything go smoothly! MW & JW 

Richard M.'s profile image
Richard M. 
on Birdeye

4 years ago

too many people involved. lack of inportant communication. case at hand... asked what needed to be done so penny would not take a mortage payment in july. well, you did and thats bullshit and lack of communication on your part. how do you take out a mortage payment out on mortage the does not exist I expect that mones returned pronto including my escrow. you took money that was not yours to take. kind of like theft. big boys like penny should never make that error. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,796 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.