This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The representative, Paulette Wiley, assigned to work with us was absolutely phenomenal! She was professional, knowledgeable, and kept us informed from start to finish! Great experience.
Was moved around until I ended up with Lauren who was very professional. But that was 3 weeks after the process started. Started the refi on May 4th and closed 7 weeks later, June 15. This was a refi and you, PennyMac held the original loan. Provided all docs requested SAME DAY as requested. Thought this would be easier and faster.
For people to do their job correctly and promptly.
The notary was very professional and thorough. Thanks
Great Experience!
Process was very thorough and completely smooth from beginning to end!
Great customer service even during the Covid-19 pandemic.
Easy , fast, and no hassle.
My Communication with Michael Henry (Loan Officer) & George Reid (Loan services) was great they both knew how to explain each step of the VA ReFi process and the exact documents I would need. If something was need George would give a courteous call which was great. The process was almost flawless. But all in all it was a great and easy experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.