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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very smooth, never had to worry about a thing. Everything was clearly communicated.
Absolutely horrible experience. I received incorrect documents on multiple occasions and the wrong documents were provided to the notary on our closing date. Very very frustrating to speak with unlicensed staff that doesn't pay attention to details and doesn't listen to clients when they say something is wrong. I was forced to show sufficient funds for closing costs that were significantly higher than agreed up front and it took endless calls and arguing on my part to get it corrected.
Very satisfied with the overall experience
Very fast and easy refinance.
The communication was timely and professional. The information was mostly clear.
My loan refinance was processed quickly (within a little over a month) and the team was very communicative and clearly answered by my questions. Thank you PennyMac Team!
I was well pleased from beginning to end. Everyone was pleasant and when I had questions they were promptly answered. My prior home was financed by PennyMac and it only made sense to stick with the Mortgage Lender that treated me with dignity and respect!!
Easy, fast. Great service.
There was always someone to answer my questions. If no one was available I left a message and got a response the same day. That’s great service
PENNYMAC has a 4.4 star rating with 48,113 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.