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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Julianne H.'s profile image
Julianne H. 
5 years ago

Sandra and Dominic were amazing to work with. We appreciate all they did. 

THOMAS J.'s profile image
THOMAS J. 
5 years ago

everything was fine, it just took way longer to do than I thought it would. 

Kyle A.'s profile image
Kyle A. 
5 years ago

It was a great and easy process. Only thing was I would get voicemails saying they didnt need documents then I would get an email saying documents were needed. Other than that things were great! 

FRANCIS Berridge S.'s profile image
FRANCIS Berridge S. 
5 years ago

Good communication from start to close. Would highly recommend. 

William S.'s profile image
William S. 
5 years ago

Everyone at PennyMac was very responsive and helpful. We had our application reviewed immediately and we closed much sooner than I even expected. I very much appreciate the timeliness and professionalism especially during this interesting time in our world. It was a pleasure doing business with PennyMac. 

JOHN L.'s profile image
JOHN L. 
5 years ago

I have had very good experiences with PennyMac...first, when my loan was bought by them the process was smooth and I was kept informed on what to expect. Most recently I refinanced the loan and overall it went smoothly with one exception that needed to be ironed out. While that was going on, the closing date was changed several times and I felt the communication got a little lost. Overall, I would recommend PennyMac (which I have) to family and friends. 

ANTHONY M.'s profile image
ANTHONY M. 
5 years ago

My overall experience was great due to the communication, expectations and the overall professionalism, respectfulness made me feel proud to be working with her and PennyMac!!! 

CORY P.'s profile image
CORY P. 
5 years ago

N/A. 

JOSEPH HAINES J.'s profile image
JOSEPH HAINES J. 
5 years ago

Zach was great! He was on top of the loan process and kept me in the loop regarding the steps and sent documentation quickly and the eDocs was easy to use. Thank you for the quick turnaround. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.