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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The person that was sent out to so our appraisal was rude, constantly complaining about his job, wanted us to to the research for houses that were selling similar to ours and if he had to do it he might not find exactly what we had. I feel that that totally affected our loan. However the staff with PennyMac was great. The ratings are because of the appraiser.
GREAT experience very fast best rate thanks
Great team! Took the time to explain everything to me. These people were Gracious and kind in their dealings with me. Keep me informed every step of the way. Would highly recommend this group to friends and family. The best of luck to everyone that has helped me!
I was pleased that some of my more basic questions were answered by the person who answered the phone and I did not have to always be transferred Carlton Blood.
I had previously spoken to another loan guy and applied back in March but nothing happened even though I had emailed the guys a couple of times! After waiting about 2 months of no info, I called again and found out from Arthur Tate there was nothing in the system anymore for some odd reason. He got me going, same day, soon after Carlton got me finished up quickly and with great customer service. That's what I need the first go around but, its done. Thank you all.
Need to get in touch with Robert, but have left SEVERAL messages, but he has not responded.
Great service from the Mac team, keeping me informed on the process and answering my questions.
Very simple and easy processes, thanks for all the help!
Sara, Eric, and all of your folks were really helpful !!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,101 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.