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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast and friendly and accurate service. Thanks!
Easy, streamlined process!
If the loan officer would have returned a phone call to explain why we have to put money out of pocket to close our loan when it is a VA refinance with a disabled Vet. It was a small amount of money but no call, no email, nothing left us in a position of either pay it or we couldn't refinance. We would think again about refinancing with PennyMac in the future as this was not a good experience.
My initial contact person was awesome!
1) confusion over incorrect SS# and getting it corrected. I notified you several times before someone finally took notice. 2) We procured a power of attorney so I (a quadriplegic) wouldn’t have to sign closing forms (husband would for me). They were sent and received by you yet at closing they did not have the correct forms to proceed and I had to sign all those documents using a pen held in my mouth!! Very upsetting! 3) Incorrect release of funds cost us an extra $600 out of our pocket
Rob performed great, please pass along my appreciation to him. Closing took longer than expected but wasn't outlandish due to the COVID issues. Very satisfied, Thank you Rob!
Quick process, well managed
......
The timely updates were great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,801 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.