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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Macy Gunderson was a great help. She communicated very clearly, and returned communications in a timely manner. Operations personell were very helpful as well.
Ii had a smooth and easy process, definitely recommend it
Fast, knowledgeable, efficient and a bonus, you talk to real Americans! Thank you!
My loan was processed fast and without any difficulties. The team working on my loan was very polite and professional.
We had a positive and seamless experience from beginning to end. Anthony was very open to help in the beginning and Nathan kept us informed through email until the end.
Nicholas Hagan was very helpful and friendly. The refinance was a quick and easy. Thank you!
Not sure if the issue was due to COVID or not, previous experiences with PennyMac have been good. The loan process was started in late March and I was not able to close until early June. Considering this was a refinance within the same lender, this was really unacceptable. While I feel that Drew was genuinely interested in helping me, the communication was slow; again I do not fault him as this may have been directly related to the COVID shutdowns and remote working.
The process was relatively quick. Danny did a good job keeping us updated on the process and was pleasant and professional.
Our refinance went smoothly and closed ahead of schedule.
PENNYMAC has a 4.4 star rating with 48,800 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.