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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,800 reviews
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Victor T.'s profile image
Victor T. 
5 years ago

Macy Gunderson was a great help. She communicated very clearly, and returned communications in a timely manner. Operations personell were very helpful as well. 

OSCAR P.'s profile image
OSCAR P. 
5 years ago

Ii had a smooth and easy process, definitely recommend it 

Daniel C.'s profile image
Daniel C. 
5 years ago

Fast, knowledgeable, efficient and a bonus, you talk to real Americans! Thank you! 

TAMIA DI L.'s profile image
TAMIA DI L. 
5 years ago

My loan was processed fast and without any difficulties. The team working on my loan was very polite and professional. 

Francisca C.'s profile image
Francisca C. 
5 years ago

We had a positive and seamless experience from beginning to end. Anthony was very open to help in the beginning and Nathan kept us informed through email until the end. 

Billy T.'s profile image
Billy T. 
5 years ago

Nicholas Hagan was very helpful and friendly. The refinance was a quick and easy. Thank you! 

COURTNEY L.'s profile image
COURTNEY L. 
5 years ago

Not sure if the issue was due to COVID or not, previous experiences with PennyMac have been good. The loan process was started in late March and I was not able to close until early June. Considering this was a refinance within the same lender, this was really unacceptable. While I feel that Drew was genuinely interested in helping me, the communication was slow; again I do not fault him as this may have been directly related to the COVID shutdowns and remote working.  

Linda D.'s profile image
Linda D. 
5 years ago

The process was relatively quick. Danny did a good job keeping us updated on the process and was pleasant and professional. 

Charles F.'s profile image
Charles F. 
5 years ago

Our refinance went smoothly and closed ahead of schedule. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.