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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great job....
Always kept me informed!!!
Process was quick and hassle-free. Agent was friendly and timely on all responses.
Terrible customer service from Brittany Claypool, Ronald O’Neal and Bryan Devore. I left voicemails and sent emails with no reply. I only got answers to my questions if I called customer service. After closing I learned my homeowners insurance had not been paid. I had to pay out of pocket to keep my policy from expiring. This is by far the worst customer service I have ever received. I totally felt like no one cared. Not a good feeling and I will never forget how I felt as a customer.
GREAT SERVICE
The whole process was clearly communicated. I also appreciated being able to sign at home with a mobile notary.
Easy process, just a lot of info needed
Great service.
Process was smooth, not painful at all.
PENNYMAC has a 4.5 star rating with 48,810 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.