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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I thought I would get back more money than I have received according to people I talked to. I see on TV advertisements companies that do not charge closing cost, etc. as PennyMac does and interest rate is lower. Also I have had my previous loan with you and now I wonder...was my name correct on the documents as on the closing documents you had my middle initial incorrect (should be I not L). In fact, I would like a new copy of my closing documents with the necessary changes.
Greg always replied very promptly with an abundance of knowledge and so politely.
Process went smoothly
John was great
When I had questions they were answered quickly.
It is difficult to communicate through "locked" messages and trying to get hold of the right person in Penny Mac isn't easy, especially in different time zones. It would be nice to have smoother communication.
The service I received from the loan team was friendly, fast and I surprisingly easier than expected. Thank you
From start to finish Penny MAC was a ease to work with. This was by far my best experience purchasing a home. Thank you Jesse and the Penny MAC team.
The closing costs ended up more than I expected given that a lot of lenders have 0 costs. This is my fault for not asking more questions!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,800 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.