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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nobody responds to my email questions except for Lloyd Smith
Where do I even begin... This was by far the worst experience I've ever had dealing with a lender for a refi. Between the loan officer and the loan processing department I give them a zero out of 1 to 10. My loan was a simple refi that took 11 weeks to close. This was partially in part to them being so busy from having great rates but mostly from incompetence. The loan officer Karen Flores and processor Faiza need some serious retraining. I could go on and on about this. Worst experience ever!!!
I was informed about all the documents that I needed to Refi the house. I made requests for information online about the process and was contacted the next day or so about what I needed. Thank You again for helping me with this Refinance.
Representatives and loan officers were easy to access anytime I had a question. They went over numbers with me so that I could understand.
Adrianna was amazing. I would recommend this lender to my friends.
The company works very well with the clients and i had a very quick closing and sooner that expected .
Great friendly and pleasant experience.
Best customer service.
Other than how long it took because of Covid-19, everything went great.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,811 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.