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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The team at PennyMac from Abigail to Rosario was fantastic to deal with. Everything from beginning to closing went very smooth. Thank You.
Was a simple refinance & PM held My original loan loan for about 7 mos. Loan took way to long to approve & doc request was slow and sporadic-kinda hit and miss.. By time loan funded, PM extended the time, I had called other lenders & theOr rate was less, but I had no desire to go through process all over again with another lender. I was wore out! Jamie however was professional and delightful to work with. He was always positive and courteous.
Service and timing were excellent as well as a wonderful staff of people.
Entire process was seamless and painless.
I felt Lana was great. The response time for Penny mac SUCKED. Sitting on hold for an hour and transferred to another hour long hold only to not get issues resolved SUCKED. I had a home which was with another lender. wanted to refi with Pennymac. The HELL was wasted time on phone trying to get a representative who would handle a home which was not already financed by Pennymac. Waiting for an hour on hold to be passed on to another hour long hold. SUCKED. This happened on three different days
Confusion in the beginning when I uploaded the documents but later had to email them. We typically close within a few weeks of starting the loan process.
The whole process went very smooth, not stressful like i thought it would be. Thanks
From start to finish, a great experience!
I was provided two different information from your party members. I didn’t understand why.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,014 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.