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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall, the service from start to finish was a pleasant experience. The PennyMac team made it easy to start the process and everyone we worked with was very helpful. Although, there were few times that things kept changing unexpectedly we are very happy we chose PennyMac to complete our cash out refinance.
Even in this pandemic time and many businesses having to complete work difrently, our loan was processed in good time.
Thank you
The process started march 17th. We closed June 3rd. We had 3 appointments for closing which the person did not show up. My husband took off work 2 of the days to be home for the closings and cost us wage losses of over $700 for the person NOT to show up to closing. We started out with one guy who was our agent then another guy then some woman by the name of Naomi then finally Brittany. We had no problems with Brittany. Overall, we are glad it is done but was displeased with the process.
I received the help needed to achieve my goal and feel more financially sound now with the help of the Penny Mac team. Thanks
I would have liked to receive the closing documents the first time they were supposed to be sent as it changed my closing date and closing costs. Other than that everything we very good
Call me and l can explain
Thanks Pennymac.
Fantastic communication during the whole process! Clear and easy access to uploading documents. Fast and easy from start to finish!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,823 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.