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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,014 reviews
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JUDY M.'s profile image
JUDY M. 
4 years ago

Due to the situation with Cv19 virus, they kept me informed as to my refinance status. 

DEREK H.'s profile image
DEREK H. 
4 years ago

Very easy and painless process. Started on a Saturday and within 3 weeks had a mobile notary at my house signing the closing documents. 

JORDAN H.'s profile image
JORDAN H. 
4 years ago

From the moment I called and talked to Daniel he was stellar. We were able to get a great rate and moved through the initial process of starting the refinance easily. From there we started working with Nichole and she was a rockstar! She communicated all the information in a way we understood, and always took time to answer our questions. She checked in often and guided us through the entire process. We couldn’t have asked for a better experience! 

Maria Lagrimas M.'s profile image
Maria Lagrimas M. 
4 years ago

Majority of the time was great until the final closing. I have not received information on the actual final fund reimbursement and wish that I heard from one of the Point of Contacts instead of just hearing it from the notary that processed the final paperwork. 

NICHOLAS G.'s profile image
NICHOLAS G. 
4 years ago

The pennymac team made the process easy and straight forward. Thank you 

Katherine B.'s profile image
Katherine B. 
4 years ago

From start to finish, a great experience! 

RICHARD P.'s profile image
RICHARD P. 
4 years ago

Molly C. was very very helpful 

Janice St J.'s profile image
Janice St J. 
4 years ago

Great communication and easy process 

RONALD S.'s profile image
RONALD S. 
4 years ago

Jason did and excellent job in assisting me through the closing. He made the process very easy Great Rate, Great People, and Great Service. Ron Sumrall  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,014 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.