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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,838 reviews
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DESHAWN T.'s profile image
DESHAWN T. 
on Birdeye

4 years ago

The professionalism and communication was excellent. Kita was a pleasure to work with. 

Christopher P.'s profile image
Christopher P. 
on Birdeye

4 years ago

Tracy was great! Easy to work with, clear and transparent on the process. Seamless transaction really. Thanks Tracy!! 

OREN Persons I.'s profile image
OREN Persons I. 
on Birdeye

4 years ago

Great experience! This refinancing went better than my expectations. We closed quickly and I got a great rate we are happy with. 

Herve O.'s profile image
Herve O. 
on Birdeye

4 years ago

We can't thank Jan Farag and Penny Mac enough. Jan has been extremely courteous and very professional. Always available to return our phone call to answer any question that we had. He communicated very clearly with us and made the process very smoothly in addition to helping us come up with a deal that worked for Penny Mac and us. Thanks Jan Farag and Penny Mac 

STEVEN M.'s profile image
STEVEN M. 
on Birdeye

4 years ago

During this Covid-19 pandemic, it has been extremely challenging to reach customer service from many organizations. However, PennyMac created a team of individuals that were able to assist me through my closing process. 

Alexis H.'s profile image
Alexis H. 
on Birdeye

4 years ago

From start to finish, PennyMac made my refinancing a breeze. Ajanay kept me in the loop with any and all updates and would even check in with me just to say hello and let me know that things were moving along. If I ever had a question, Ajanay would promptly reach out to me to explain. I thought refinancing would be a pain and have a lot of loop holes but PennyMac made the process easy and Ajanay was a great contact to have along the way. 

Wendell Gamez M.'s profile image
Wendell Gamez M. 
on Birdeye

4 years ago

Great service, good communication and AJ was great. Happy with the process and Happy with my loan new rate. 

MARY M.'s profile image
MARY M. 
on Birdeye

4 years ago

I have been in the Lending Business since 1977 I many different jobs so I know what I am talking about. This FHAStreamline refi was handled perfectly. From the Loan Officer Tyler Smedley to the Processor Brittany Claypool to the Title Company Rep Gahan Adams nobody missed a beat. Handled with courtesy and Professionalism and terrific efficiency. I was impressed with your entire process. Now I get to save 110.00 a month. Thank you so much!!! 

JOHN O.'s profile image
JOHN O. 
on Birdeye

4 years ago

I had a great experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,838 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.