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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,971 reviews
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Rafael G.'s profile image
Rafael G. 
5 years ago

The experience was great and the process was seamless. Communications were very clear and thorough to include quick response turnaround. 

Valerie G.'s profile image
Valerie G. 
5 years ago

The process of refinancing was stress less and very timely. 

Paul M.'s profile image
Paul M. 
5 years ago

communication 

MARK T.'s profile image
MARK T. 
5 years ago

Great experience. Closed on time even during the virus. 

Kevin R.'s profile image
Kevin R. 
5 years ago

Total professional experience. Elizabeth Estrada is a great communicator and her attention to detail made the process seamless. Thank you. 

Donald A.'s profile image
Donald A. 
5 years ago

Ben would of ask questions instead of the customer driving the process. Ben was interrated when we would ask question. It took a whole week between Ben handing off to Mrs. Blen before the next process started. We had to figure out with support that there were two different websites being used for the gather of documents. Mrs Blen or Ben could not figure this out. Because of there zero help, it delayed the process. Bottom line lucky we have a working education of house loans and have. 

STEWART T.'s profile image
STEWART T. 
5 years ago

Great experience overall from everyone involved. 

Robert Bradley J.'s profile image
Robert Bradley J. 
5 years ago

Still have some questions on the closing cost. Was told estimated payments at $480 but came in at $521$521 also on the web site for Penny Nac said that you receive a )1,150?credit against all closing cost on refinance but not reflected in cist 

CHRISTOPHER H.'s profile image
CHRISTOPHER H. 
5 years ago

It was a very smooth and professional transaction. Temeka and Dino where excellent. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,971 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.