PENNYMAC

NARCISO B. 

on Birdeye

5 years ago

Customer service was great, we were always updated on our loan process. The overall loan process was very quick despite our current situation Covid 19. We are very pleased and happy with Penny Mac Loan processing dept. Richard was always in contact with us and we want to thank him and everyone that helped us. 

Jared G. 

on Birdeye

5 years ago

Smooth process 

John Hohlbauch I. 

on Birdeye

5 years ago

Very friendly staff, always willing to answer any questions. 

James S. 

on Birdeye

5 years ago

Our experience was great. The closing date was surprisingly scheduled earlier than we expected. We thought it would be done in June. The closing process was held here in our home, which was highly appreciated by my spouse. The closing process was shorter than we anticipated, 

MICHELLE B. 

on Birdeye

5 years ago

Very smooth process. My only complaint was my appt. to sign the papers. No confirmation, and the person was late, so I was unsure if we were still on since everything was so automated. Everything was very professional and easy. 

Omama Y. 

on Birdeye

5 years ago

From the beginning to the end of the closing process, everything went smoothly. Our loan officer dahlia it was great, and she kept us informed about the next steps. Glad to be a penny mac customer. 

RONALD C. 

on Birdeye

5 years ago

Tho whom, it may concern. I'm very pleased with my refinance. Monica Ochoa, and Jamie wright very helpful. I was unsure on which mortgage lender I wanted to use. I called BB&T and Penny Mac. It was Monica Ochoa, that kept calling me and I'm quoting her " I'm willing to match or beat their offer". She would even call on Saturday to make sure I was going with Penny Mac. She even told me to sit back and let the Mac Team handle any request. To everyone at Penny Mac.Thank you, Ronald Collins. 

GWENDOLYN R. 

on Birdeye

5 years ago

Fast, Professional Service. 

ILEANA G. 

on Birdeye

5 years ago

Great experience! Fast & easy!