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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We shared our goals with the loan advisor and he made it happen. What made the experience great is that we got good information which helped us make good decisions. We made the new loan in a timely manner. The loan process was transparent and there were no surprises. We appreciate Penny Mac and the service we have come to expect from them. Bravo Zulu from the folks at Circle house and carry on.
Very Highly Recommended
I had a great experience with everyone through the process. All of my concerns were put at ease and the process was smooth.
It was easy and quick process.
The only issue we had was the process of leaving my name off title but on the loan. We were emailed/called several times to confirm this information and then when the first closing came the documents were not correct. I was not upset at this overall, however, I emailed that night to let PennyMac know of the error and see when we could get rescheduled I did not receive a call back. I had to call in, leave a message and email to make sure the closing documents were correct.
No specific feedback.
Regina was very helpful in clearing up some issues we had and communicating with our loan officer.
I don't know that I actually talked directly to Kami ever. The first person I was dealing with was randomly removed from my account. I tried to email her and it said her email was suspended. The only truely helpful person was the gentleman that did my loan application with me, Ross
no issues - very smooth
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,841 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.