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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went as we were told and closed early
My interaction with both Ms. Linda Frazier and Mr. Gavin McPoil was above exceptional. Both individuals answered all my questions and concerns immediately and I could not have asked for a better team. I want to personally thank both individuals for making this the easiest refinance I have ever experienced.
You are not the secret service, so why is it so hard to speak with your person. Give up a number to reach that person. Unorganized, not timely, just about as unprofessional as any I've dealt with. Not much else to say..DeeDee Akins saved your rear ends.
Excellent job and very responsive to my questions. This is my second home loan with PennyMac and I am a satisfied customer’
This was the easiest refill that We have ever done. Everything was done on the computer, didn't have to find extra information. It was not stressful at all. Thank you for the smooth transition.
I couldn't be happier! Even through these terrible times we all are going through, the staff at Penny Mac had me refinanced quickly and without any long delays or "hangups". From the 1st staff member i dealt with...to the last,they ALL were great! I would highly recommend Penny Mac. Thank you Miss Ammie and ALL of your team!
Jason and Molly were fantastic! Everything was handled very professional and fast.
Process was quick and easy. Document portal worked easily and well. Mortgage agent was prompt and effective.
Good explanations and support from the agent we began the work with. He set it in motion and was patient in explaining the process and what we should expect. Ms. Payton did very well at her end, helping us through the repetitive and unclear (and sometimes contradictory) document requests (not her fault) until the department which sent the requests was satisfied.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,656 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.