PENNYMAC

CHARLES H. 

on Birdeye

5 years ago

Friendly agents and very patient 

DANIEL N. 

on Birdeye

5 years ago

They worked very promptly to get the refinance going and processed. They were very quick to respond to my questions and communicate what they needed from me. 

C H. 

on Birdeye

5 years ago

This whole process was done on my cell phone from start to finish. My PennyMac team made it so simple so easy for me that I would recommend PennyMac to anyone and anyone who wants to buy a new home. Thank you PennyMac for taking the stress out of this for me . 

GEOFFREY E. 

on Birdeye

5 years ago

Our loan specialist was very fast and thorough, we appreciate the professionalism of the whole team every step of the way. 

ARPINE T. 

on Birdeye

5 years ago

Letisia was very professional. Answered all my questions in timely matter. Whole transaction went very smooth. Very pleased . Thank you! 

Monica B. 

on Birdeye

5 years ago

Customer service by Ammie Mack was wonderful. She was helpful and pleasant. I had a problem with the refi however because when the notary delivered documents to sign the notary had documents that did not reflect the closing disclosures and the new monthly payment. The payment amount was higher. I contacted Pennymac and I was transferred to Mohammed Ahmed and and new forms were drafted and when the second notary arrived the monthly payment was closer to what we had previously discussed. 

Joseph R. 

on Birdeye

5 years ago

I would say it was the timing in the patience of going over the overall procedure of refinancing 

TIMOTHY M. 

on Birdeye

5 years ago

Our Loan Specialist was amazing. I would recommend Carmelita to all of my friends and family. She made this process quick and relatively painless. She is very knowledgable in what she does. Sincerely, JoDee McNutt 

Martin Antonio R. 

on Birdeye

5 years ago

Great Experience from start to finish -Martin