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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a good,fast,stress free experience. I really appreciate her and the teams proffessionism,it helped me tremendously,cause I wasn't goin to to refinance at first because I didn't want a hassle. Thanks MAC team.
a very nice and easy experience. Thank you!!!
The loan officers that I had went above and beyond to answer any questions and to accommodate any requests that were made.
Process started out great. Expectations were outlined. Communication after day one was shaken at times. Requests for documents were confusing at times. Asking for documentation though the portal and also to ignore portal and email the documents was confusing. Closing in 27 days was great even with a few frustrations along the way.
Easy and quick process.
Kali was great with responding to all questions I asked. Hope to work with her again when or if I need another mortgage.
Great experience! Staff very knowledgeable Quick I saved $$ re- financing
Everyone was great at Penny Mac from Eric, who initiated the refinance to Ronald Love who frequently called or emailed to let me know where in the process my loan was.
More communication. A phone number that puts you in direct contact with your loan specialist. Having to call one generic number isn’t helpful at all!
PENNYMAC has a 4.4 star rating with 49,164 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.