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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Penny Mac was concise and clear from beginning to end they kept me well-informed it so I had no surprises and no false expectations the closing experience was very precise and expedient
Excellent through the whole process,
Communication throughout the process was just awful. On 2 separate occasions I had appointments with mobile notaries to sign closing documents. Both occasions I was called the morning of and told the appointment was cancelled. Both times it took a week or more after leaving messages and sending emails to get any communication back as to why. I explored many other companies during these long lapses in communication and if any were able to match your offer I would have taken my business elsewhere.
It went great!
Everyone was very helpful in explaining the process and answering all my questions. I was able to close with a great rate in a shorter amount of time than expected.
Feedback
Communication regarding the whole process. A direct number to get ahold of our associate instead of being sent to a general voicemail.
Very straight forward process - not complicated. Representatives were helpful and informative.
Everything was done in a professionally and timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,163 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.