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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ivonne was great! When I felt concerned about having a stranger in my home during all this health crisis, she was a great fiduciary. And communicated to the notary my health and safety concerns.
I had a great first time home loan experience. I would highly recommend working with Daniel Vera and Martha Masuda!
It took multiple times with several different agents over weeks to get to speak to a supervisor over what the closing issues were.. And after speaking with a supervisor problem was resolved the next day. Was told on multiple occasions I could not be transferred to a supervisor. And this was after 60 day of the refinance process before I asked.
From the start of the loan it was very smooth. Once we got close to the closing date, that was agreed upon by all parties, is when everything became unorganized. There was no communication at all during closing date. I was told I would not be able to close on the closing date because no one knew what the closing cost would be. We ended up getting called and asked why we were not at the closing office. The closing was a very stressful event.
Very good service process was easy
Very Satisified with PennyMac handling my re=finance and would recommend them to friends and business partners. I give the a five star rating.
Very happy with my overall experience with closing. Thank you.
Workers are very nice.
I had a great experience refinancing with Penny Mac, they met my expectations and provided great customer service. They took the time to clearly explain everything that I had questions about and closed in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,847 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.