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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Penny Mac was great to work with. Refinanced Home and it was done quick and professionally...
Faster to close, accurate closing cost and not a difference at closing with no heads up.
It was a flawless transaction. PennyMac went beyond expectations and crushed any competition trying to match. The rate was one of the best I ever had. PennyMac is the future if you give them a try. My loan officer is the best in the business. Second to none!
There were a few times where I emailed the required and requested documents and the representative still called and asked for the same documents. Repetitive. Try to fix that please
We refinanced and also our daughter refinanced her mortgage thru Penny Mac
I sent two emails with questions to Austin and never did I receive a response. 4/6/20 and 4/9/20. Also sent one email to my loan officer Paul Pothast on 4/8/20 and did not receive a response.
Wasn't Happy about the Notary's COVID-19 disclosure - stating she (company) wasn't liable for transmitting COVID-19 in our house. We elected not to sign.
Had a few issues at the last moment, but were not caused by Vonnye or Penny-Mac. Vonnye and her manager really stepped up and helped us finalize the closing even though the delays were not on their end. It was a stressful time for the family, but cant express how much they helped. Previous mortgage was with Penny, new mortgage is with Penny happy to be lifelong customers.
I originally had my home loan through Penny Mac and decided to refinance with them once interest rates dropped. The process was easy and they reassured me that I would be able to get the best rate with them. They did however take a bit longer than 30 days, but in the end they refinanced my home at a lower monthly cost. I recommend Penny Mac to anyone I know in the market for a home!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.