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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Customer Service Reps were always available to take my call without having me wait longer than 2 minutes.
Best experience ever! Stress free and always got my answers in a timely matter , even with the covid19 going on!
Everything went as planed . Thank You
I loved the weekly meetings to let me know where we were in the process. I would suggest a full roll forward from payoff of the old loan to purchase of the new loan. Would clarify the closing documents. Thanks!
Staff was customer friendly and very detailed in their request for information.
Convenient being able to do it over the phone or email and the fact we could sign the papers so late at night.
Everything was smooth sailing through the entire process!
Hospitality and the manner that it was presented to. She took the time to explain everything.
Several emails ignored. Phone calls ignored. Promised to call back and didn’t. Mistake on papers held up dispersement.
PENNYMAC has a 4.5 star rating with 48,851 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.