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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Overall there was some bumps but I think the team made a good effort to close this loan.
No Comments. The questions asked were answered
The process took longer than what I was told it would. Also, I was told that I would have 2 months of payment free time between closing and when my 1st payment was due. My original closing date of 4/4 was cancelled by the notary and rescheduled for 4/14. Thus my April mortgage payment was automatically withdrawn but the date of my first new payment was kept at 6/1 in the closing docs thus only giving me a one month payment free grace period.
Mona did a great job communicating and answering all of my questions. She was patient and efficient and made this process painless.
Ease of process; professionalism of representatives; and overall experience.
Communication was terrible! And my loan processor didnt catch the one detail that could have saved us a big headache the days before closing!
I was in the mortgage origination business for 28 years. The speed and ease of this transaction was most impressive. I could tell I was working with a very experienced crew. A real wow factor!
We are on our second re-fi with PennyMac. Because they hold our mortgage the re-fi process required very little from us in the way of documentation and statements. We appreciate that PennyMac makes the process so easy. They do the work and we reap the benefits. I'm very happy to stay with PennyMac until the loan is paid off. i'd highly recommend PennyMac for new mortgages. They saved me money, time, and hassle.
I've had several mortgage loans and refinances in the past. PennyMac, by far, offered the best customer service, interest rate, and ease of process that we have ever experienced.
PENNYMAC has a 4.4 star rating with 48,082 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.