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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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Thomas C.'s profile image
Thomas C. 
5 years ago

I was kept informed of the progress and all went smoothly. Gina was pleasant to work with 

TOMMY B.'s profile image
TOMMY B. 
5 years ago

Jamie was Awesome and. MyKela Gavin was great. I could feel smile through the phone 

NICHOLAS S.'s profile image
NICHOLAS S. 
5 years ago

Mykela and Nikki were both great to talk to on the phone-real and very personable. It did not feel like they were, "just doing their job." It felt like they went above and beyond to help us to improve our financial situation. Thank you!! 

CHRISTOPHER J.'s profile image
CHRISTOPHER J. 
5 years ago

Overall there was some bumps but I think the team made a good effort to close this loan. 

Mark B.'s profile image
Mark B. 
5 years ago

It was simple. Communication was clear and accurate. Everything was completed by or if not sooner in the time frame. Thank You 

HENRY CONNELL J.'s profile image
HENRY CONNELL J. 
5 years ago

No Comments. The questions asked were answered 

MAURY M.'s profile image
MAURY M. 
5 years ago

Mona did a great job communicating and answering all of my questions. She was patient and efficient and made this process painless. 

SHEILA H.'s profile image
SHEILA H. 
5 years ago

Ease of process; professionalism of representatives; and overall experience. 

Kenneth B.'s profile image
Kenneth B. 
5 years ago

We are on our second re-fi with PennyMac. Because they hold our mortgage the re-fi process required very little from us in the way of documentation and statements. We appreciate that PennyMac makes the process so easy. They do the work and we reap the benefits. I'm very happy to stay with PennyMac until the loan is paid off. i'd highly recommend PennyMac for new mortgages. They saved me money, time, and hassle. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.