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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sandra B. was responsive and proactive, ensuring that we stayed on track with our closing date. It was a dual closing, which made the transaction tricky, but Sandra was able to deliver on time. We really appreciate her effort and attention detail, especially considering the circumstances that we are all dealing with regarding COVID19. Thanks again for an easy transaction. K&T
It was difficult to determine if requested documents were communicated to my loan processor, because she would ask repeatedly for the same things. Also, once one document was sent there would be a request for a similar document (in this case I'm referring to my homeowners insurance - Penny Mac knew I had homeowner insurance; my original loan was with Penny Mac, and they had just made a payment out of escrow for it, yet they asked more than once for proof of insurance). Just two examples.
Was straight forward and very quick
Nick and team were great, the process was efficient and easy. Communication was clear and all questions were responded to quickly.
Quick, simple and easy process. No complaints
PennyMac exceeded our expectations!
just answering questions are great.
The two gentlemen, Austin Evan's and Steven Bruce, representing Pennymac were fantastic in handling our loan application. Despite a telework status due to COVID-19, both were available to answer any questions that I had and were quick to provide required documentation. Both gentlemen were polite and friendly during the application process and were extremely helpful in explaining the various policies and available options. The whole process felt like dealing with friends than a business.
just great, very smooth process. These guys leverage technology to expedite the process efficiently.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,797 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.