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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,800 reviews
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Arna R.'s profile image
Arna R. 
5 years ago

It seemed like there was not good communication between the loan officers and underwriting, which became frustrating as the same documents were requested multiple times. Also, the credit score that was reported to Radian was not accurate, and will result in a higher mortgage payment for the next two years. Am still working to correct this. 

BENJAMIN M.'s profile image
BENJAMIN M. 
5 years ago

I was not informed that rates were lowered during the process of my renewal. 

Richard K.'s profile image
Richard K. 
5 years ago

Loan was processed accurately 

SHERYL M.'s profile image
SHERYL M. 
5 years ago

Jason treated me with respect despite the repeated, not so smart questions i threw his way. Very responsive and a pleasure to work with 

John B.'s profile image
John B. 
5 years ago

Excellence in all aspects of loan process! 

Marcelino R.'s profile image
Marcelino R. 
5 years ago

Penny MAC team did an excellent job from start to finish. We closed on our refinance sooner then expected and could not be happier. 

LLOYD G.'s profile image
LLOYD G. 
5 years ago

Process was great I would use and recommend Penny Mac for future purchases!  

Shawn W.'s profile image
Shawn W. 
5 years ago

Tracy Parker made it great! 

TRACY D.'s profile image
TRACY D. 
5 years ago

Everyone was very helpful and explained everything that needed to be done. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.