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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
None
Micheal Amari was great to work with. He helped structure a loan to fit all of our needs. Communication after Michael could use improvement but overall it was a pleasant process.
Very fast moving refi loan, Everyone was very helpful
Seemless and professional
she was very good
The whole experience was bad from start to finish. No one would call me back when I asked questions and I got a different person every time I called. The loan documents were inaccurate more than once and closing had to be delayed until they could get them fixed. Many more things that I could mention, but absolutely the worst home closing I have ever had and will NEVER intentionally borrow money from PennyMac again.
Wow fast and excellent customer service.
Daniel Vera was phenomenal and took care of every question and need we had. He followed up on every email within a hour or less. Daniel made the loan process GREAT for us and he’s the reason we would recommend PennyMac to our friends and family. The MyMacTeam service was below expectation but did make sure we closed our loan on time.
Good communication, kept in touch with us through the process. Aaron Arce was very knowledgeable and really came through for us structuring this IRRL refinance. Sharon regularly checked in with us as well.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,853 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.