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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was great that from the loan to application until closing it only took 4 weeks for my cash out refinance.
Everything went very well!
Agents were very kind and helpful.
DeBorah stayed in touch and kept us updated throughout the entire process. She was pleasant, professional, and always helpful.
Doing the whole process online was very easy and ensured we had our social distance. The only thing we had to do in persone was sign papers for closing. Very helpful in this time of COVID19.
Paulette was very helpful when I could get her. But, one problem with the system is that when I called her back the person who answered refused (a couple of times) to get me to her directly. I didn't think I needed to start all over with the new person since Paulette would always know what I was talking about. She corrected a couple of mistakes that were made originally in a timely manner. To summarize, when I was able to talk or email directly with Paulette, all was done professionally.
Liem and Stephen were great! They should be considered an asset to your company.
The PennyMac team led by Jason was amazing. He was always in communication with me at least twice a week. Frequently followed up his emails with a phone call. The application process was really simple. Loan closed when I excpected. A+ service all the way around!!
The Penny Mac Team made the entire process very easy and quick.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,862 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.