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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The agents I worked with were excellent and willing to work with you.
.
Martha Masuda was not pleasant to work with at all. I was almost exclusively assisted by Dennis Wang who was absolutely Phenomenal!!! He went above and beyond to take care of everything for me. This review is for his hard work not hers. She had a bad attitude and I would never want to work with her again.
Carmelita was very helpful with accommodating us with closing our loan during the quarantine time.
Horrible communication. Unable to reach loan agent, very delayed responses, or no response at all. Unclear direction on all moving parts, overall experience was unprofessional and unorganized.
Na
Great communication and expectations of what was needed to proceed and finally close. Thank you for great service!
I would like to extend my gratitude to saviz Hatam for his diligence with The loan and always being soo very patient in calling at different times of the day to answer my questions . I would also like to thank gregory Johnston for his follow through on my loan and communicating by email and phone step by step on what was needed from me to complete my loan in a timely matter . Both of these gentlemen were excellent to work with ! Thank you to the Mac team ! CM
There was a communication break down more than once throughout this process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,302 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.