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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,862 reviews
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Alex S.'s profile image
Alex S. 
on Birdeye

4 years ago

It was great that from the loan to application until closing it only took 4 weeks for my cash out refinance. 

Jami B.'s profile image
Jami B. 
on Birdeye

4 years ago

Everything went very well! 

Zackery L.'s profile image
Zackery L. 
on Birdeye

4 years ago

Agents were very kind and helpful. 

Fred Cramer J.'s profile image
Fred Cramer J. 
on Birdeye

4 years ago

Overall a very pleasant experience during these uncertain times. 

Ian T.'s profile image
Ian T. 
on Birdeye

4 years ago

Good experience from start to finish! 

Mark S.'s profile image
Mark S. 
on Birdeye

4 years ago

thank you 

DAWN S.'s profile image
DAWN S. 
on Birdeye

4 years ago

The whole process was pretty easy. Communication open and instructions were easy to understand. 

CHRISTOPHER G.'s profile image
CHRISTOPHER G. 
on Birdeye

4 years ago

Thanks 

David C.'s profile image
David C. 
on Birdeye

4 years ago

After working very closely with a “broker”, my wife and I felt inspired to check the rates online after our broker continuously was back and forth on what he could and couldn’t do for us. So when we looked up the rates, pennymac popped up. I spoke with a rep who has us up and off the ground on fast track with in 2.5-3 hours. When she said that pennymac wouldn’t sell our loan off, that made me feel like a person, and not a number. The customer service was better than we’ve experienced in a while 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,862 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.