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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole team was great from start to finish. Just wish the online payment system for payment of mortgage was more easily explained
I felt I was given the best deal possible. Friendly and easy to work with staff. Prompt and clear communication. Closed sooner than expected.
I had a wonderful experience with PennyMac Loan Services. From my initial contact with Mohammed Ahmed then follow up with Sharon Sidhu plus help from Nate when I had a question, the process was made easy by the company. The closing was almost a month ahead of schedule, with the final documents notarization done in less than half an hour at my home. Not only did I get a great rate, I experienced a company that seemed to care about me. I would definitely suggest PennyMac to friends and family
Your staff is what made it great. It was not the deal exactly. Let me say I got the deal I wanted but not necessarily the deal I had hoped for but that difference is on me and my wanting to ensure I got the 2.75% interest rate. So I broke my own rules and paid points. Something I have always resisted in my mortgage shopping history. I didn't have confidence the dip would slip lower to a 2.75% rate without the points. If so I wonder if you have a "Lowest Rate Guarantee" program to help?
DIt was a very easy process!! On the few times that I called, my questions were answered and always vert helpful and professional!!
From the start of the refinancing application, the process was explained to us in details of what to expect. We get updates or status of our loan application occasionally. The loan process was smooth and was closed on time as promised. Kudos to the Pennymac team especially to Ms. Elizabeth Estrada for keeping us updated regularly. I would highly recommend Pennymac to my friends for any home loan or refinancing. Thanks for the awesome service.
na
No comment
Kristen was very helpful answering any questions I had. It is a little difficult trying to get into contact with whoever your rep is without having a direct phone line to call, or an extension to dial, that would be my recommendation to change that, but certainly not Kristens fault.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,863 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.