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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,869 reviews
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Regina R.'s profile image
Regina R. 
on Birdeye

4 years ago

Excellent responses and accurate information provided. No surprises at closing! 

Edward R.'s profile image
Edward R. 
on Birdeye

4 years ago

Great overall experience. Second time I have refinanced using PennyMac 

BRIAN R.'s profile image
BRIAN R. 
on Birdeye

4 years ago

The entire M.A.C. team did an exceptional job and were very helpful and knowledgeable. I had one possible discrepancy that was immediately addressed and I couldn't have been happier! The e-sign feature was simple to use and easy to understand. If your thinking about a refi, reach out to them and you will be very pleased. Semper FI!!! 

RADNEY F.'s profile image
RADNEY F. 
on Birdeye

4 years ago

It was a very easy process. 

JASON N.'s profile image
JASON N. 
on Birdeye

4 years ago

James Bruce helped me fill out ALL of the proper documents via a PennyMac portal. Joseph Kirleis, told me I had 2 missing documents on two occasions. Both documents were already submitted via the portal. He left me a third voicemail asking for the documents but, while he was leaving me the message, found them in my file! They were there all along. I didn't feel like he really looked very hard and incorrectly passed on the problem to me to fix. Makes me wonder what else was missed... 

JAMES S.'s profile image
JAMES S. 
on Birdeye

4 years ago

The entire team was fantastic. Jonnie and Nick were "on it". Wonderful to work with each of these guys. 

FAROKH E.'s profile image
FAROKH E. 
on Birdeye

4 years ago

The Loan officer Mr. DeMasi and Mr. batten were the best and most honest and knowledgeable that I have ever seen/ PennMac hires the best people i Think. 

JAMES R.'s profile image
JAMES R. 
on Birdeye

4 years ago

All good 

Marvin Bockting J.'s profile image
Marvin Bockting J. 
on Birdeye

4 years ago

I was good 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,869 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.