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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,869 reviews
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Jennifer K.'s profile image
Jennifer K. 
on Birdeye

4 years ago

From start to finish, our refinancing process was very easy, fast and efficient. John Fyad and Norma Brambila were very easy to talk to and answered all of our questions in a timely manner. There was absolutely NO STRESS involved! I highly recommend PennyMac and will refer anyone considering purchasing or refinancing their home! 

WILLIAM F.'s profile image
WILLIAM F. 
on Birdeye

4 years ago

Nice and easy. Thanks 

Donna L.'s profile image
Donna L. 
on Birdeye

4 years ago

I am extremely happy with Penny Mac! Thank you for your professionalism, promptness and commitment to excellence! The only feedback I would give for future is that, while I never had trouble getting a hold of you at PM, my realtor and title company did have trouble getting through to Penny Mac on more than one occasion during this closing process. Not sure why. But that is something to address for sure! 

EDWARD G.'s profile image
EDWARD G. 
on Birdeye

4 years ago

Refinancing was fast and locked into a good rate. Very happy with Pennymac. 

KEVIN P.'s profile image
KEVIN P. 
on Birdeye

4 years ago

The team was very responsive and helpful. I was surprised how simple it actually was. And the lady who came out to witness our signatures was funny, professional, and accommodating. We sat out by our covered pool... (COVID-19 safe spacing) and plowed right through it... no surprises. 

MARK M.'s profile image
MARK M. 
on Birdeye

4 years ago

I really appreciate the speed in which the loan was closed. After I offered Penny Mac a chance to compete with a new refinance offer that I had received from another banking institution, not only did they counteroffer with a lower APR, they closed the deal quickly. 

STEVE S.'s profile image
STEVE S. 
on Birdeye

4 years ago

Thank you. 

John S.'s profile image
John S. 
on Birdeye

4 years ago

I refinanced my home and Nicholas was very helpful. We discussed my situation, income, plans and budget for my mortgage. Nicholas advises me of what route he thought would be the best for me to take. After a little thought it was by far the most logical suggestion for me. I originally planned on contacting multiple companies to get several quotes but after speaking with Nicholas went with PennyMac. I highly recommend PennyMac and have already recommended them to several co-workers. 

THOMAS T.'s profile image
THOMAS T. 
on Birdeye

4 years ago

Thank you 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,869 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.