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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,869 reviews
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ROGER C.'s profile image
ROGER C. 
on Birdeye

4 years ago

Excellent service thank you 

Jesus R.'s profile image
Jesus R. 
on Birdeye

4 years ago

it was a pleasant working with PennyMac team 

DAVID C.'s profile image
DAVID C. 
on Birdeye

4 years ago

Good rate, weekly status updates. 

PETER B.'s profile image
PETER B. 
on Birdeye

4 years ago

My remortgage could have not gone better. I was approved by another lender and decided to go back to PennyMac because of the past service and making me feel like I was important. The other lender was manipulating the financing when in actuality they were charging more than PennyMac. 

RICHARD K.'s profile image
RICHARD K. 
on Birdeye

4 years ago

Nobody's fault but, just the hazard of all communication either online or over phone made it difficult at times to get everyone one on the same page at the same time. Especially with the two parties being in two different time zones. 

WANDA H.'s profile image
WANDA H. 
on Birdeye

4 years ago

Service started out great but at the end - when I notified Jamie of big error in closing documents - I received no communications and the identified errors were not corrected. In addition, I had indicated that I wanted my HELOC balance paid but that I did NOT want my HELOC closed. I found out later that it was closed in the process. Very unhappy about that. 

Tony M.'s profile image
Tony M. 
on Birdeye

4 years ago

no coments 

Jed N.'s profile image
Jed N. 
on Birdeye

4 years ago

Jamie and Lymar were both fabulous. Thank you for making this a great experience! 

JOHN C.'s profile image
JOHN C. 
on Birdeye

4 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,869 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.