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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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Donald T.'s profile image
Donald T. 
5 years ago

Fast, easy and on time. 

Donald H.'s profile image
Donald H. 
5 years ago

We had gotten denied for our loan back in Dec 2019. This was not due to our inability to qualify. I believe it was a of a lack of communication between the associates at Penny Mac. This was cleared up and we were finally approved although it required a second credit pull and additional time and work. I still would like to thank Penny Mac. 

HERNAN V.'s profile image
HERNAN V. 
5 years ago

Just wanted to thank the PennyMac team, specially, Zandy Valadez. You made my refinancing process easy and you answered all my questions. Thank you so much! 

Paul C.'s profile image
Paul C. 
5 years ago

Thank you - you made the process easier and quicker then we expected. 

Don J.'s profile image
Don J. 
5 years ago

AMMIE was great and she kept communication lines open constantly keeping me informed 

ROGER R.'s profile image
ROGER R. 
5 years ago

Thanks to the Mac team 

BETTY C.'s profile image
BETTY C. 
5 years ago

Eric was very helpful and nice answer all the questions I had was always there when I need him 

RAYMOND EL K.'s profile image
RAYMOND EL K. 
5 years ago

Molly made herself available basically at all hours of the day anytime I wanted/needed. Previous to Molly, Moe did the same. They answered any and all questions I had. They treated me like a person rather than a number which is uncommon nowadays. You need more employees like them. I am in the service industry as well so I know the difference between good employees, bad employees, and company culture. PennyMac needs more employees like these two. 

ANDREA M.'s profile image
ANDREA M. 
5 years ago

Had a great experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.