PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,864 reviews
Select a rating
Sergio H.'s profile image
Sergio H. 
on Birdeye

4 years ago

The process was amazing! Much faster than I anticipated. Items I had questions about were answered rapidly and the team did not get annoyed or upset with me asking so many questions. It was smooth sailing and great service through and through. 

THOMAS B.'s profile image
THOMAS B. 
on Birdeye

4 years ago

none 

Johny E.'s profile image
Johny E. 
on Birdeye

4 years ago

It was a smooth process. With current epidemic situation going on at the time with the Covid-19 the staff were always in communication with us and on schedule. I strongly recommend Penny-Mac! I will definitely be using them again in the future. Thank you Team! 

Daniel B.'s profile image
Daniel B. 
on Birdeye

4 years ago

Paulette and the Pennymac team were awesome. A pleasure to work with, thanks to all of you. 

PATRICIA H.'s profile image
PATRICIA H. 
on Birdeye

4 years ago

From the start both Lauren and Joseph DeMassi were incredible! Great attentive customer service, lines of communication always open. Thanks for having wonderful people, representing Pennymac! 

SADARIUS L.'s profile image
SADARIUS L. 
on Birdeye

4 years ago

The closing process with Penny Mac was very seamless. The representatives I worked with were very professional and dedicated to getting me the best deal. I am happy to be a Penny Mac customer and look forward to an outstanding relationship. 

PATRICK A.'s profile image
PATRICK A. 
on Birdeye

4 years ago

It was a very cordial atmosphere that I got my refinance done with the mortgage broker professional at pennymac . Please get yours done now. 

CHAD N.'s profile image
CHAD N. 
on Birdeye

4 years ago

Every step of the process was straightforward and moved faster than my expectations. My original loan was with PennyMac and I am happy to stay with PennyMac as my lender. All involved handled the processing of the loan very professionally especially considering the current COVID-19 pandemic. 

KRISTINA M.'s profile image
KRISTINA M. 
on Birdeye

4 years ago

It was a quick process even with everything going on, I received updates along the way. Everything was explained in detail to make sure I understood the process fully. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,864 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.