This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was overwhelmed, while on a vacation, by Penny Mac. The haphazard manner in which this loan process was handled was extremely upsetting, and almost cost me the sale. I had to give up my contingency of loan approval, to save the sale, when Penny Mac took at least five weeks to proceed the loan, when the whole process was supposed to take 30 days. Mistakes were made by the Title company on our Grant Deed and Deed of Trust, due to lack of communication by Penny Mac with Chicago Title company.
Every one involved was knowledgeable and very professional and kind.
The application process was smooth and easy. Robert Winkler and his team provided me the information I needed in a timely manner.
Friendly staff.
Quick and easy.
The whole experience was as painless as possible.
We were in a different state from PennyMac and they made it very easy to get an experienced notary to come to our house in order to quickly execute all of our documents. It made the process very easy.
Xxx
Awesome experience during a major crisis - COVID-19
PENNYMAC has a 4.4 star rating with 48,800 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.