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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Geanette M.'s profile image
Geanette M. 
5 years ago

Thank you! 

James S.'s profile image
James S. 
5 years ago

A mortgage is a pain. I’m not sure what you could’ve done to make it better. It’s just a process that I don’t want to go through again anytime soon. 

Joseph G.'s profile image
Joseph G. 
5 years ago

Faiza Saleem and Jimmy Kim made it very easy to refinance our mortgage from start to finish. Any questions I had were professionally handled and explained in great detail and, therefore, made my questions very easy to understand. They both hav excellent customer service capabilities and job knowledge. It was a pleasure working with them. Thank You. Joseph Greco 

Jesse C.'s profile image
Jesse C. 
5 years ago

Hilda exceeded all expectations and help close a week early. Thank you! 

VENKATA AJAY G.'s profile image
VENKATA AJAY G. 
5 years ago

Great service 

Anthony Larsen I.'s profile image
Anthony Larsen I. 
5 years ago

Although the time from application to closing took longer than expected, the overall customer service we received was great. 

Suzanne H.'s profile image
Suzanne H. 
5 years ago

Penny mac owned my previous mortgage. This was a simple refinance with no cash out. My husband and I have good credit and have sufficient equity in the property. It seemed we had to jump through a lot of hoops to refinance a loan that Penny Mac owned to begin with. 

Bertan A.'s profile image
Bertan A. 
5 years ago

Good service 

John M.'s profile image
John M. 
5 years ago

Closing was delayed 11day due to the appraisal being asked for late by Sandra.... 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.