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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very satisfied with the process!!
Everything went smoothly until the closing. The notary man made us very uncomfortable. I understand he isn't a Pennymac employee . When I was told that I would not have anymore payments until the new loan starts I made plans to pay off some other things. So when another payment was taken from my account it caused me a lot of stress as I had committed the money elsewhere and had to rush to cancel those payment which cost me a few fees. Ive since been told it will be refunded soon.
Linda Frazier did what she said she would do. Her promptness and information she provided was spot on. She provided a high level of service that any customer should expect, but she exceeded my expectations. This made the entire process pleasant, and the next thing I knew someone was coordinating my closing. This is not my first refinance, but this was by far the easiest. Thanks for helping me and my family save money on our mortgage payments during this Coronavirus pandemic. Truly a blessing!
The process moved pretty smoothly and, even though the COVID shutdown happened during it, we still closed on time. So, I'm happy with the refinance process and happy to keep my loan at PennyMac.
Great communication.
Fast efficient and honest. Willing to help understand and explain. Very courteous and professional!
Time frame under uncertain times.
Greg did an excellent job finishing out the loan process. Before he took over there were a couple of times I felt this loan was not going to make it to closing. He was able to course correct on some missteps others had made and finish out the loan process with a positive outcome.
Brent made this experience wonderful. But the experience was easy to navigate since the very beginning each person we worked With walked S through every step of the way.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,864 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.