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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,036 reviews
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MICHAEL W.'s profile image
MICHAEL W. 
5 years ago

The people made it great. They were professional, caring and helped us throughout the process. 

ROBIN W.'s profile image
ROBIN W. 
5 years ago

From the initial contact with PennyMac, I knew we were going to refinance through them. Robert Dickey did an excellent job getting us the best quote (we had 5 different mortgage companies we were working with). He explained everything in easy to understand terms and we were very pleased with our end results. He explained the Mac Team approach and Paul Williams was patient as we continued through the online process. We were able to sign closing documents within 30 days!!! 

Salvador P.'s profile image
Salvador P. 
5 years ago

getting a phone call every week to notify me of the progress of my loan. 

YENNY M.'s profile image
YENNY M. 
5 years ago

They are great and very friendly. 

MICHELLE H.'s profile image
MICHELLE H. 
5 years ago

Professional, courteous, knowledgeable, prompt, overall great experience and very satisfied. Thank you. 

DMITRY N.'s profile image
DMITRY N. 
5 years ago

Great guidance of the process and timely updates from Richard. 

Amos K.'s profile image
Amos K. 
5 years ago

Anna was excellent and very accurate with all the information I needed.she timely asked for the relevant documentation required.communicated briallantly and kept me always informed.she always wanted to know if I had any questions or concerns.i couldn't have asked for more. Overall it was fun enjoyable and wonderful working with Anna. I would recommend anybody to work with this great cheerful lady.she was on top of her game.Thanks very much Anna I really appreciate. 

Willie S.'s profile image
Willie S. 
5 years ago

No comments 

Neil C.'s profile image
Neil C. 
5 years ago

Jason Hord did a great job, he really stayed on course and his communication is great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,036 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.