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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,864 reviews
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LEONARD J.'s profile image
LEONARD J. 
on Birdeye

4 years ago

And help me in the way the timewise I think it took to long to reply but overall satisfied 

CARLOS R.'s profile image
CARLOS R. 
on Birdeye

4 years ago

I got to keep my same mortgage company, and I will be doing some upgrades. 

MICHAEL P.'s profile image
MICHAEL P. 
on Birdeye

4 years ago

All the people we actually spoke with were very nice and worked with us to make sure we were all on the same page. There were a couple of hiccups, but Sharon kept in touch with us to help us through. 

WILLIE W.'s profile image
WILLIE W. 
on Birdeye

4 years ago

Just did a botch job.... Your customer service was very poor and your loan officer did a poor and communication between the loan officer and customer was very poor service. There was mass confusion about the closing..I believe that either you didn't have sufficient help or you just didn't care...  

Mary K.'s profile image
Mary K. 
on Birdeye

4 years ago

Jesse was amazing with me! If I called, he called me right back. He explained everything great. Very happy with my experience. 

JAMES M.'s profile image
JAMES M. 
on Birdeye

4 years ago

Very thorough and professional. Thanks! 

Donniell D.'s profile image
Donniell D. 
on Birdeye

4 years ago

Everything was fast and easy. All the people i had to deal with where pleasant, great, and easy to work with. Couldn't be happier with entire process. 

MICHAEL C.'s profile image
MICHAEL C. 
on Birdeye

4 years ago

Everything went very smoothly and done accurately. 

Benjamin C.'s profile image
Benjamin C. 
on Birdeye

4 years ago

I was given the rate matched from other lenders! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,864 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.