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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was quick and straightforward.
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Great Retention Program. Good customer for a difficult time going on. They found a way to get it done! A+
I was kept well informed and the process was straightforward and simple. It actually went through quicker than I thought it would.
The whole process was so simple and quick.
The people
Due to the corona virus I assume I did not have the conversations I needed to have! At the end of the day I am great full for Pennymac and the staff I worked with were good! I am old and have to talk slow !
Friendly, fast and efficient. Thanks!
One thing I was not clear on, and am still not clear on, is what I need to do about my AutoDraft. I got notice that my loan funded via email on April 8th, we signed April 4th. I received several letters w/ payoff amounts, and I made a payment on April 2nd via Auto Draft. I believe this was an extra payment. I was unclear (still unclear) whether or not those should continue. Both old mortgage and ReFi are w/ PennyMac. Please advise how that extra payment will be handled...refund?
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,866 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.