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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,866 reviews
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KENNETH GRAHAM J.'s profile image
KENNETH GRAHAM J. 
on Birdeye

4 years ago

Outstanding service. The only issue I had was the first notary public did not show. 

Marianela P.'s profile image
Marianela P. 
on Birdeye

4 years ago

I personally thank God for putting Paul Williams in my path because even though he wasn’t the person that I first started the refinance with. But yet he was always willing to help me when I reached out to him with questions I needed to know. Overall Paul is an amazing Joan officer who went the extra MILE for me so that my refinance was completed. Thank you Paul for your Excellent service and I will definitely be here for you if you ever need my word of trust for future business 🙏🏼 

Eva L.'s profile image
Eva L. 
on Birdeye

4 years ago

Every one have to be on the same page. Because wen I call for information every body told me deferent information 

CARRIE D.'s profile image
CARRIE D. 
on Birdeye

4 years ago

Simple! 

TRACIE B.'s profile image
TRACIE B. 
on Birdeye

4 years ago

Hector was excellent in communicating with me and answering all my questions. Even in the midst of the pandemic communication did not slow down. Thank you. 

PHIL S.'s profile image
PHIL S. 
on Birdeye

4 years ago

Everyone was pleasant to talk to. The emails and calls for every step kept me up to date with what was needed from me. This was a very smooth process 

TANYA M.'s profile image
TANYA M. 
on Birdeye

4 years ago

Jorge was always available and if not he would call me before the end of the day. Documents were correct and timely. 

Andrew M.'s profile image
Andrew M. 
on Birdeye

4 years ago

Fast and easy communications. Best customer service and knowledgeable representatives. 

VANEET C.'s profile image
VANEET C. 
on Birdeye

4 years ago

closing was done within 5 weeks and all communications were also prompt and even whenever I called someone was available and answer to all of my questions, phone call waiting time was also very less. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,866 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.