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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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MARGARET P.'s profile image
MARGARET P. 
5 years ago

My whole refinancing experience was without problems or concerns. Thank you! 

William G.'s profile image
William G. 
5 years ago

Smooth closing experience. 

SCOTT D.'s profile image
SCOTT D. 
5 years ago

There was little communication unless I called with questions. Same documents requested several times. I was only able to talk with Gwendolyn once. All other times was someone else and they were of little help. We were never told we needed a witness at closing so had to scramble to get one. The only pleasant part of this whole process was we were told to have something like $500 at closing. Instead we told we had something like $1000 coming back to us. 

WILLIAM M.'s profile image
WILLIAM M. 
5 years ago

Lowered my interest rate 

ETHAN G.'s profile image
ETHAN G. 
5 years ago

Penny Mac messed up my closing 5 times. Get better. 

AMY Y.'s profile image
AMY Y. 
5 years ago

Everything went smoothly. 

RUDY B.'s profile image
RUDY B. 
5 years ago

Ms. Thompson, was very professional and courteous and any concerns or issues I had she resolved it with a smile. Again, thank you for your excellent service. Rudy Bernardy 

James G.'s profile image
James G. 
5 years ago

Aida and the team she worked for made the whole process smooth and she kept us well informed. I would recommend it for anyone needing or wanting to re-finance. 

DAVID N.'s profile image
DAVID N. 
5 years ago

Other then the miscommunication about me being on another title it was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.