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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Steven G.'s profile image
Steven G. 
5 years ago

The entire process was smooth and easy to accomplish. Each representative was friendly, thorough, and prompt. The team definitely made our decision to refinance our home the right one! 

Jacinta B.'s profile image
Jacinta B. 
5 years ago

I have no complaints. From the loan salesman to the closing coordinators, everyone was informative and responsive. I had a previous mortgage with PennyMac so I am a return customer and I feel very comfortable and confident in my decision. 

Cheryl W.'s profile image
Cheryl W. 
5 years ago

Never a problem with questions that I asked, or to re-review that things hadn't changed after the process got started--that I was still getting the best rate. Very helpful team from beginning to the end  

Zane Marshall J.'s profile image
Zane Marshall J. 
5 years ago

Excellent process from start to finish!!! 

KEVIN P.'s profile image
KEVIN P. 
5 years ago

Very friendly and informative with the process 

Eduardo M.'s profile image
Eduardo M. 
5 years ago

Everything went very smooth from start to closing. Thank you 

Matthew H.'s profile image
Matthew H. 
5 years ago

Everything 

Nancy M.'s profile image
Nancy M. 
5 years ago

The process was easy and moved quickly. I appreciated the frequent messages letting me know the status though out start to finish. I also appreciated the kindness and friendliness of everyone I spoke to. 

Chad K.'s profile image
Chad K. 
5 years ago

Offer the best rate to existing customers with haggling. Respond promptly. Don’t have customers talk to 7+ different people. Have one point of contact. Do not change numbers without explanation. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.