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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,868 reviews
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Scott S.'s profile image
Scott S. 
on Birdeye

4 years ago

Your People made the experience awesome!! 

DEIDRE G.'s profile image
DEIDRE G. 
on Birdeye

4 years ago

Very easy process. The only thing that I was a bit frustrated with was the incorrect amount of my closing costs. I had gotten a cashier's check. When the notary came she told me that was the incorrect amount. Luckily I managed to find 1 personal check to write the correct amount to be able to close on time 

Kenneth W.'s profile image
Kenneth W. 
on Birdeye

4 years ago

Very professional team, smooth process. Great job! 

Steven R.'s profile image
Steven R. 
on Birdeye

4 years ago

Thank You, this experience was quite easy. We will definitely refer others. 

VICKIE S.'s profile image
VICKIE S. 
on Birdeye

4 years ago

Very good experience 

DWIGHT M.'s profile image
DWIGHT M. 
on Birdeye

4 years ago

Good service 

JEREL A.'s profile image
JEREL A. 
on Birdeye

4 years ago

Everything 

Joshua P.'s profile image
Joshua P. 
on Birdeye

4 years ago

Sharon Sidhu was very easy to deal with and made the entire process run very smooth. Any questions I had were answered promptly. Sharon was extremely friendly and professional. She is definitely an asset to Penny Mac. Thank you for having such a professional on your staff. 

Lavell W.'s profile image
Lavell W. 
on Birdeye

4 years ago

It seems in the 3 months it took to get the loan processed we would receive weekly calls telling us that our application was pending. When it was time to close the closing document was not what we agreed to. The week before closing we had several questions with the loan processor and the account representative to which no one responded to our emails. This is the last time we will obtain and type of financing needs with Pennymac and will not recommend our friends and family to use Pennymac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,868 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.