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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,269 reviews
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JEROME W.'s profile image
JEROME W. 
5 years ago

Great 

KEVIN G.'s profile image
KEVIN G. 
5 years ago

process moved quickly through approval. closing info communicated. then after signing communication was no lost. Message sent 03/20/20 to Andrew never replied to.  

JOHANA L.'s profile image
JOHANA L. 
5 years ago

I want to thank Daniel Kirby and Nancy Olivia for being helpful, genuine, and patient throughout this re-finance process. You two make a terrific team! Thanks again from the bottom of my heart. Sincerly, Johanna Leister 

Luz Q.'s profile image
Luz Q. 
5 years ago

Jason Hord is very helpful and patient in explaining and answering all my question.  

Patrick J.'s profile image
Patrick J. 
5 years ago

PennyMac was great when refinancing, fast and it went smoothly. Thank You PennyMac! 

BUFORD B.'s profile image
BUFORD B. 
5 years ago

You took too long to close because the underwriters could not seem to understand parents placing a a child on title as JWRS. 

Barrett B.'s profile image
Barrett B. 
5 years ago

Asking for the same documents more than once. 

MEREDITH P.'s profile image
MEREDITH P. 
5 years ago

Starting the process seemed very promising. However, once I was transferred to the loan processor, it seemed like everything fell apart. Extremely poor communication and lack of explanation. I was vocal that I was receiving poor service and continued to receive terrible service. ALL THE WAY AROUND BAD EXPERIENCE. if I were able to do it again I would choose a different company 100% 

FIDEL M.'s profile image
FIDEL M. 
5 years ago

Great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,269 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.