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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had been a Penny Mac loan customer 7 years. I had contacted another company for a refinance. Before accepting with the new company, I called PennyMac because they have always treated me well. My initial contact was with Robert McGaughy. He was excellent. Was able to secure a loan with a similar rate and lower fees. He explained the entire process, and made me feel really great. Turned over to Norma Brambila who continued the greatness. Kept me informed and answered all questions promptly.
Great customer service.
The process was streamlined and well organized, it went as smooth as possible.
What made it great was Aaron Arce and Marques Lusk.
Great experience
Jacob was very knowledgeable and had a awesome personality. I'm sure the virus situation delayed a lot of things which made it difficult but overall it was a great experience thanks Jacob
Charles Mason and the entire PennyMac team working on our refinancing were amazing. They were not only expertly professional, extremely efficient, and always clear in all the processes and communications required to complete our transactions, they were extremely personable, friendly, and caring in everything they did with us. They made the whole refinancing endeavor easy, painless, and flawless. They always made us feel in the hands of not only gifted professionals, but trusted friends.
Polite, personable, and professional staff.
Ease and communication
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,868 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.