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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I submitted all the documents the first time when requested and I had to repeat some bank statements.
Greg was timely and available whenever I needed him. This was my first time refinancing and Greg made it a wonderful experience. His customer service was A+
it was smooth and quick.
Na
The process was smooth and easy.
Timely friendly people with mostly correct info. I feel that the Closing was very confusing in fact we expected the closing to happen on a certain day and no one ever showed up here at our home to sign paperwork. We called PennyMac the next business day and rescheduled it. Other than this it was a good experience overall. The technical parts of sending and receiving documents was trying but this is because we're not real tech savvy.
Everything was easy and fast
Great experience
The overall experience was easy and hassle free, it happened faster than I expected and I was kept informed every step of the way. Thank you 😊
PENNYMAC has a 4.4 star rating with 48,025 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.